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Illustrated Campbelltown station plaza
REGISTERED NDIS PROVIDER

NDIS Provider Campbelltown

Warm, person-centred NDIS support from a team that knows Campbelltown

Hold Hands Services is a registered NDIS provider Campbelltown families trust for personal care, community access, household tasks and life skills support. Our local support workers are police-checked, fully trained and matched to your goals, culture and routine.

Disability Support in the Heart of Campbelltown

Hold Hands Services supports NDIS participants right across Campbelltown, from the streets around the train station to the growing neighbourhoods near Macarthur Square. Our support workers take the time to learn what a good day looks like for you, whether that means a trip to the shops, a swim at the local pool or a relaxed afternoon at Koshigaya Park, and then shape your supports around it.

We also travel to nearby suburbs including Leumeah, Minto, Ingleburn and Ambarvale, as well as the broader Macarthur and Western Sydney region. From everyday personal care and help around the home to building confidence with cooking, budgeting and catching public transport, our experienced team is ready to back the goals in your plan. Rosters are flexible too, with support available in the mornings, evenings and on weekends to fit the rhythm of your household.

As a registered NDIS provider, everything we deliver meets the scheme’s quality and safeguarding standards, so you and your family can feel confident in the support you receive. Get in touch today to talk about how we can bring your NDIS plan to life.

Local library reading area

NDIS Services We Deliver in Campbelltown

From everyday personal care to getting out and about in the Campbelltown community, our supports are shaped around your plan, your routine and your goals.

Community Participation

Enjoy local parks, markets, libraries and community events with a support worker beside you.

Personal Care

Respectful, unhurried support with showering, dressing, grooming and moving safely at home.

Household Task Support

Practical help with cleaning, washing, cooking and keeping your home running smoothly.

Respite Care

Planned short breaks that give carers time to recharge while your routine stays on track.

Life Skills Development

Grow your independence with travel training, budgeting, cooking and everyday communication.

Supported Independent Living

Round-the-clock assistance for participants in shared homes or living more independently.

Campbelltown NDIS Questions, Answered

Straight answers to the things local participants and families ask us most often.

Am I eligible for the NDIS?

Eligibility is the same wherever you live in Australia. You generally need to be under 65 when you apply, be an Australian citizen, permanent resident or Protected Special Category Visa holder, and have a permanent and significant disability that affects your daily life. Applications go through the NDIA, and a Local Area Coordinator can help you with the paperwork. If you are unsure where to start, our team can point you in the right direction.

Can you work with my type of NDIS plan?

Yes. As a registered NDIS provider we can deliver supports whether your plan is agency-managed, plan-managed or self-managed. If you are not sure how your plan is managed, bring it along to your first chat with us and we will walk through it together, explaining what each budget can cover in plain language.

Can your support workers help me get around locally?

Absolutely. Many of the people we support want to build confidence using public transport or simply get out of the house more often. Our workers can accompany you on buses and trains from Campbelltown Station or Macarthur Station, help you practise regular travel routes at your own pace, and support you on outings to Macarthur Square, medical appointments or local community activities.

I live in a nearby suburb like Minto or Ingleburn. Do you service my area?

We do. Our team regularly supports participants in Leumeah, Minto, Ingleburn, Ambarvale and other suburbs across the Macarthur region. If you are anywhere in south-west Sydney, there is a good chance we can help, so just ask and we will confirm availability in your area.

How do I get started with Hold Hands Services?

It starts with a conversation. Call us or send an email and we will arrange a free, no-obligation chat at your home or somewhere comfortable locally. We will listen to what you want from your plan, answer your questions honestly, and only then match you with a support worker who suits your personality, schedule and goals. There is no pressure and no lock-in.

A Local NDIS Provider Campbelltown Can Call Its Own

Campbelltown has a character all of its own. It is one of the oldest settlements in the Macarthur region, yet it keeps growing, with young families, established households and a richly multicultural community sharing the same town centre. Finding an NDIS provider locals can genuinely rely on matters here, because support works best when it is delivered by people who understand the area, the pace and the community around you.

Our support workers know their way around the local area, from meeting you near the station for travel practice to spending the afternoon at Koshigaya Park or heading out towards the Australian Botanic Garden at Mount Annan for a change of scenery. That local knowledge means your supports happen in the places you actually live, shop and connect, not in some unfamiliar setting across the city. It also means shorter travel times, more reliable rosters and workers who can recommend accessible spots worth visiting.

Support That Grows With Your Plan

No two participants are the same, so we never deliver one-size-fits-all support. We work alongside you, your family and your support coordinator to stretch your funding further, adjusting your roster as your goals and circumstances change. If you are new to the scheme or thinking about switching providers, our friendly team keeps the whole process straightforward. You can read more about how the scheme works on the official National Disability Insurance Scheme website.

Choosing a provider is about more than ticking boxes on a service agreement. It is about trust, consistency and feeling genuinely respected in your own home. That is why we take matching seriously, introduce you to your worker before support begins, and check in regularly to make sure everything is working the way you want it to. Hold Hands Services is proud to stand beside participants and families across the Macarthur region and south-west Sydney. Contact us today for a relaxed, no-obligation conversation about how we can support you or someone you care for to live with greater independence, dignity and connection.

CHECK YOUR ELIGIBILITY

Am I Eligible for NDIS Support in Campbelltown?

In general, you need to be under 65 when you apply, be an Australian citizen, permanent resident or Protected Special Category Visa holder, and have a permanent and significant disability that affects your daily life. Not sure where you stand? Our Campbelltown team is happy to talk it through with you.

OUR TEAM

Support Workers Who Know Campbelltown

Every member of our team is police-checked, fully trained and matched to you by both skills and personality. Whether you are new to the NDIS or looking to switch providers, our friendly Western Sydney team is here to guide you with clarity and compassion.

TESTIMONIALS

What Families Say About Us

Hold Hands Services has been a blessing for our family. The support workers are patient, kind and genuinely care. My son has become so much more confident and independent.
Sarah M.
Blacktown, NSW
The team helped my father transition to supported living with dignity and respect. Their communication is excellent. I cannot recommend them highly enough.
James T.
Parramatta, NSW
After trying several providers, we finally found Hold Hands. Their life skills program helped my daughter learn to cook, budget and use public transport.
Amanda L.
Penrith, NSW
NDIS RESOURCES

From Our Blog

NDIS Plan Funding: 7 Easy Tips to Read and Manage It Well

A practical guide to understanding your plan categories, dollar figures and how to make the most of your funding.

Top 5 NDIS Support Services Explained

Discover the most popular NDIS support services: personal care, community participation, life skills, household tasks and respite care.

How to Choose the Right NDIS Provider in Western Sydney

7 essential tips for choosing a trusted NDIS provider in Western Sydney, including what to look for and red flags to avoid.

Need NDIS Support in Campbelltown?

Whether you are starting your very first plan or looking for a provider who genuinely knows the Macarthur area, our team is ready to listen. Reach out today for a free, no-pressure chat about your supports.